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Property Management Reviews

Here’s what our homeowners, investors, tenants, and others we serve have to say about Real Property Management Hometown. And for the infrequent dissatisfied customer, we do our best to quickly make it right.

Hot Springs Office

Central AR Office

Homeowners and Property Investors

“Ali and the whole RPM staff are professional, friendly, and get the job done. I have all my rentals with them. would refer them to property owners and tenants.”

– John M.

“Bought my property last year and haven’t had to worry about a thing. RPM Hometown, specifically, Allie and Lynne are always available to answer any questions I may have. It’s nice to know that my property is being cared for when I can’t be there to do it myself.”

– Sharen W.

“Phillip has been excellent. Seems to be a very hard worker I let him take over a couple of my properties and he got them rented very quickly and was very responsive any time I tried to contact him. Would highly recommend.”

– Ian R.

“I have been using Real Property Management for a little over a year and a half to manage the four rentals that I have. The customer service is adequate, Lynn is very quick to return phone calls and emails. They provide a service that I wouldn’t be able to do on my own and it has allowed me to keep my rentals filled and the turnover to a minimum. I have recommended them to family and friends for help in achieving their rental needs.”

– Nathan K.

“Not your normal sense of amazing! Way beyond amazing! Sheryl has been Super Woman, I had a few issues with my move and I needed help, not only did she go above and beyond to make my move a little more tolerable, she has moved mountains for me and my daughter! AC wasn’t working, two hours later, I was up and running! She got me a new refrigerator because mine just stopped working, also same-day service! I just needed to vent and she was there, ready and willing to give me her full attention! We have all been in a situation where things just haven’t gone the way we needed them to, but here I have zero concerns! I’ll be a lifelong renter with them! RPM is state of the art when it comes to property management and they have a fantastic team waiting and ready for anything that may come your way!! I’m still in Awe of the treatment I’ve been given. Thank you, Sheryl!!! Thanks also to Ally!! Amazing ladies.”

– Shelly D.

“I’m a real estate investor and I’ve had a home under RPM Hometown management for over a year. I came to RPM because of a terrible experience I had with a prior property management company. As a prior military member with a bitter taste in my mouth and high expectations, I found the right management company. I really like the systems and structures of RPM. From the in-depth onboarding to the quarterly deep dive property inspection option to keep me abreast of the condition status of my property, I value this group, I’m especially grateful for office management and Lynn Davis in particular. Because of my particular need for clarity Lynn has tailored spreadsheets and produced documents at moment’s notice to meet my request. She has a thorough understanding of her job and RPM database that is tremendously helpful to me and the company.”

– Quardrick B.

Tenants

“Sheryl B is awesome! She was right by my side and available to me throughout my experience. From 1st contact to signing my lease and taking care of a few maintenance issues, she was AMAZING! Friendly, caring, smart, witty, and attentive! To be quite honest, Sheryl is the number one reason everything went so smoothly, and I signed the lease, a true asset to your company not to be taken for granted. Thanks for everything, Sheryl!!”

– Michael B.

“I have definitely experienced amazing customer service and rapid responses to problems and issues with my property manager, Alli Harp. Every time there has been an issue, she has handled the situation properly and professionally. I am very pleased with everything that real property management has done. I would definitely recommend.”

– Zach B.

“This property management company is amazing. The staff is awesome and everyone from the owner down is highly responsive and helpful. I am grateful for this business and the service they provide. They have helped me out tremendously! Lynn in accounting is super helpful and always willing to help with anything! Thanks, y’all!”

– Laura R.

“I have been renting with RPM for 3 years and I would recommend them. Lynn in accounting has always been helpful and nice.”

– Jeff C.

“I want to thank a very special and wonderful person in your office, Sheryl. She went above and beyond to help Dave and I find a home when there were no homes to be found. Not knowing the no home situation here in Hot Springs, we sold our house in 1 day in Cocoa Florida and packed everything up and was closing on the house in 2 days, with nowhere to go we called Real Property Management Hometown and talked to Sheryl, she put so much work into finding us a home just in time. Sheryl is fantastic, and we thank her so much!!! If there is such a thing as a Realtor Medal of Honor, Sheryl we thank you so much and we love this house.”

– Marilyn D.

“I love these people! We have never worked with a company that was so friendly and hands-on with everything before. As soon as we tell them there is a problem, they run right over. It’s awesome! Mary and Don have been very sweet, I love them both.”

– Jackie B.

“Phillip has been a pleasure to work with! Real Property Management goes over and beyond to make the processes as peaceful and stress-free! I highly recommend the services of Real Property Management!”

– Treasure W.

“Great! They always fix my issues fast and since I moved to hot springs I have rented through them they have just been great! I always tell other people about them and to rent with them! They are just awesome!”

– Beonica J.

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